Incheon (Seoul) to Tokyo

The time is just right to head for South Korea and Japan to see the hopelessly romantic scene of clouds of cherry blossom. Embarking at Incheon near Seoul, we spend a relaxing day at sea before reaching Busan, much loved by Koreans for its setting and magnificent temple of Beomeo-sa. Heading south to Japan, our next port of call is Fukuoka, renowned for its seafood. We sail on to Nagasaki, dramatically rebuilt after World War II, and then continue south to Kagoshima, across the bay from Sakurajima volcano. After calling in at Beppu, we reach Kochi, with its beach and well-preserved Shogun castle. Our final ports are Kobe and Nagoya before we finish the journey in dynamic Tokyo.

Itinerary
Incheon
Day 1 - 25/03/26 | 12:00am - 6:00pm
Busan
Day 2 - 27/03/26 | 8:00am - 6:00pm

White-sand city beaches and hot-spring resorts may not be everyone's first image of Korea, but these are what Koreans flock to Busan for all year. And there are plenty of opportunities for rest, relaxation, retail therapy, and even a touch of glamour every October with the Busan International Film Festival. Busan's beaches are the big summertime draw but there is plenty to be seen year round. Quintessential experiences include taking some rest and relaxation at a local spa and exploring the Beomeosa temple complex.

Fukuoka
Day 3 - 28/03/26 | 8:00am - 6:00pm
Nagasaki
Day 4 - 29/03/26 | 8:00am - 6:00pm

Nagasaki city has developed into one of the most important port cities in Japan. During Japan’s period of isolation in the 17th century, Nagasaki played a prominent role in foreign trade relation and only a very few ports were open to restricted numbers of foreign traders. Even though Holland was a major country who conducted trading during this period, Dutch people were only allowed to stay in Dejima Island and were not allowed to have contact with the Japanese people. Today, you will still find the strong influence of Dutch and Chinese culture in the city which is very different from all other cities in Japan. In the more recent history, Nagasaki became the second city after Hiroshima to be destroyed by an atomic bomb towards the end of World War II. From the visit to Atomic bomb museum and peace memorial park, people could understand how chaotic the situation was and the agony that the people in the days have experienced from the damage inflicted by the atomic bomb. It continues to appeal to the world with their wish for world peace.

Kagoshima
Day 5 - 30/03/26 | 8:00am - 5:00pm

Kagoshima city is the capital of Kagoshima prefecture and also Kyushu’s southernmost major city. This city is often compared to its Italian sister city Naples, due to its’s similarities such as mild climate and active volcano, Sakurajima. Sakurajima is one of the most renowned active volcanos not only in Japan but also in the whole entire world. This smoking Sakurajima is centred in Kinko Bay and is one of the main symbols of this prefecture. We cannot talk about Sakurajima without the history of continuous eruption. Sakurajima used to be an isolated island; however, the land has banded together with Osumi peninsula from the eruption in 1914. You may have a chance to see the smoke coming from the top of Sakurajima depending on the weather condition. Not only does the scenery of Sakurajima represent the beauty of Kagoshima City but Senganen garden is also symbolic to elegance in the Kagoshima region. This Japanese garden was constructed by a feudal lord, Mitsuhisa Shimazu, as a guest house of the Kagoshima castle which attracts many visitors for its splendid view.

Beppu, Kyushu Island, Oita
Day 6 - 31/03/26 | 8:30am - 5:00pm
Kochi
Day 7 - 01/04/26 | 9:00am - 7:00pm
Kobe
Day 8 - 02/04/26 | 8:00am - 10:00pm

Located on the calm waters of the Inland Sea, Kobe has served as an important port town for hundreds of years. It was one of the first harbours to accept foreign traders in 1868 when Japan was just emerging from its centuries of isolation. What followed was a surge of Western trade and exports. Today, Kobe is quite multicultural, with expatriates from 98 different nations in residence, providing a cultural diversity most easily visible in restaurants serving every kind of cuisine, including the now world famous Kobe beef. The Great Hanshin Earthquake of 1995 set back Kobe’s development, but not for long. Kobe emerged more vibrant than before - with additional attractions, hotels and urban redevelopment, and only a few remnants of the extensive damage. It is a cosmopolitan place with lively shopping arcades, interesting museums, great restaurants, and a port that is still at the heart of things. Kobe is well known for its nightlife, in an intimate quarter of neon lights, cosy bars and sophisticated nightclubs. It also serves as the gateway to the ancient Japanese capitals of Kyoto and Nara.

Nagoya
Day 9 - 04/04/26 | 7:30am - 4:30pm
Tokyo
Day 10 - 05/04/26 | 8:00am -

Lights, sushi, manga! Sprawling, frenetic, and endlessly fascinating, Japan’s capital is a city of contrasts. Shrines and gardens are pockets of calm between famously crowded streets and soaring office buildings. Mom-and-pop noodle houses share street space with Western-style chain restaurants and exquisite fine dining. Shopping yields lovely folk arts as well as the newest electronics. And nightlife kicks off with karaoke or sake and continues with techno clubs and more. Whether you seek the traditional or the cutting edge, Tokyo will provide it.

Whats Included?
Crystal Penthouse Suite
Our largest suite, available in 2023 or 2020 designs, offers two walk-in wardrobes, separate living and dining areas with panoramic ocean views, a study, and a custom built-in bar.

Our largest suite, available in 2023 or 2020 designs, offers two walk-in wardrobes, separate living and dining areas with panoramic ocean views, a study, and a custom built-in bar. There is also a Jacuzzi bathtub with ocean views, separate shower, bidet, and guest bathroom. Enjoy unlimited dining at specialty restaurants, unlimited laundry services, and more.

Details

  • Large private veranda with teak furniture
  • Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier
  • Dining area with panoramic ocean views
  • Separate study
  • Custom built-in bar
  • Large bedroom with queen-size bed or twins, plus his and hers walk-in closets and TV
  • Master bath with jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet
  • Guest bathroom

Services

  • 24 hour in-suite dining
  • Unlimited room service from Osteria D'Ovidio and Umi Uma
  • Unlimited dining in Osteria D'Ovidio and Umi Uma
  • Shoeshine service
  • Assistance with packing and unpacking
  • Free unlimited laundry and dry cleaning, 2nd day service
  • In-Suite cocktail parties
  • Private transfer to and from ship up to 50 miles

Amenities

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Turndown service with handmade truffles
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Junior Crystal Penthouse Suite
Redesigned in 2023, this luxurious suite features a walk-in wardrobe, separate living room and dining area, Jacuzzi bathtub, separate shower, bidet, and guest bathroom.

Redesigned in 2023, this luxurious suite features a walk-in wardrobe, separate living room and dining area, Jacuzzi bathtub, separate shower, bidet, and guest bathroom. Guests staying in this stylish home away from home enjoy unlimited dining at specialty restaurants, unlimited laundry services, afternoon canapés, flowers, binoculars, and a coffee maker.

Details

  • Large private veranda
  • Spacious living room
  • Dining area
  • Two TV's
  • Separate bedroom area
  • Vanity in bedroom
  • Queen-size bed or twin beds with sumptuous bedding, and third berth
  • Full jacuzzi bathtub with separate shower and bidet
  • Walk-in closet

Services

  • 24 hour in-suite dining
  • Unlimited room service from Osteria D'Ovidio and Umi Uma
  • Unlimited dining in Osteria D'Ovidio and Umi Uma
  • Turndown service with handmade truffles
  • Shoeshine service
  • Assistance with packing and unpacking
  • Free unlimited laundry and dry cleaning, 2nd day service
  • In-suite cocktail parties
  • Private transfer to and from ship up to 50 miles

Amenities

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Sapphire Veranda Suite
Available in either a newly redesigned style with a walk-in shower or a classic design with a separate shower and bath, this elegant suite features a walk-in wardrobe, separate living room with sofa and dining area, and a private veranda.

Available in either a newly redesigned style with a walk-in shower or a classic design with a separate shower and bath, this elegant suite features a walk-in wardrobe, separate living room with sofa and dining area, and a private veranda. Enjoy special touches such as afternoon canapés, binoculars, a coffee maker, and complimentary laundry, dry cleaning, and pressing services.

Details

  • Private veranda
  • Spacious living room and dining area
  • Queen-size bed or twin beds with sumptuous bedding, and third berth
  • Walk-in closet
  • Two TV's
  • Washer and Dryer Combo available in select suites

Services

  • 24 hour in-suite dining
  • Turndown service with handmade truffles
  • Shoeshine service
  • Assistance with packing and unpacking
  • Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
  • Free pressing (5pcs/day), 2nd day service

Amenities

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer

Sapphire Ocean View Suite
Redesigned in 2023, this elegant suite offers a walk-in wardrobe, separate living room with sofa and dining area, walk-in shower, and two large picture windows.

Redesigned in 2023, this elegant suite offers a walk-in wardrobe, separate living room with sofa and dining area, walk-in shower, and two large picture windows. Enjoy special touches such as afternoon canapés, binoculars, a coffee maker, and complimentary laundry, dry cleaning, and pressing services.

DETAILS

  • Large Picture Window
  • Spacious living room and dining area
  • Queen-size bed or twin beds with sumptuous bedding, and third berth
  • Walk-in closet
  • Two TV's

SERVICES

  • 24 hour in-suite dining
  • Turndown service with handmade truffles
  • Shoeshine service
  • Assistance with packing and unpacking
  • Complimentary dry cleaning (5 pieces every 10 days, 2nd day service)
  • Complimentary laundry (1 bag every 10 days, 2nd day service)
  • Complimentary pressing (5 pieces per day, 2nd day service)

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Aquamarine Veranda Suite
Available in either a newly redesigned style with a walk-in shower or a classic design with a separate shower and bath, this spacious suite features a private veranda, walk-in wardrobe, comfortable living area with sofa, and complimentary pressing service.

Available in either a newly redesigned style with a walk-in shower or a classic design with a separate shower and bath, this spacious suite features a private veranda, walk-in wardrobe, comfortable living area with sofa, and complimentary pressing service.

DETAILS

  • Private veranda
  • Sizeable living area
  • Queen-size bed or twin beds with sumptuous bedding
  • Vanity in dressing area
  • TV
  • Walk-in closet

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
  • Free pressing (5pcs/day), 2nd day service

Single Guest Room with Ocean View
Redesigned in 2023 exclusively for solo occupancy, this stylish guest room offers a comfortable living area with sofa, large picture window, walk-in shower, and a sleek built-in wardrobe.

Redesigned in 2023 exclusively for solo occupancy, this stylish guest room offers a comfortable living area with sofa, large picture window, walk-in shower, and a sleek built-in wardrobe.

DETAILS

  • Large picture window
  • Sizeable living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • TV
  • Walk-in shower

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Double Guest Room with Veranda
Redesigned in 2023, this elegant guest room offers a private veranda, comfortable living area with sofa, walk-in shower, and a built-in wardrobe.

Redesigned in 2023, this elegant guest room offers a private veranda, comfortable living area with sofa, walk-in shower, and a built-in wardrobe.

DETAILS

  • Private veranda
  • Sizeable living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • TV
  • Walk-in shower

SERVICES

  • 24 hour in-suite dining
  • Turndown Service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Double Guest Room with Ocean View
Redesigned in 2023, this stylish guest room features a comfortable living area with sofa, large picture window, walk-in shower, and a sleek built-in wardrobe.

Redesigned in 2023, this stylish guest room features a comfortable living area with sofa, large picture window, walk-in shower, and a sleek built-in wardrobe.

DETAILS

  • Large picture window
  • Sizeable living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • TV
  • Walk-in shower

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Incheon (Seoul) to Tokyo

12
Days
Departing on Wednesday, 25th March 2026
Ends on Sunday, 5th April 2026
Inside from
-
Outside from
-
Balcony from
-
Suite from
£13400.00
Price is per person for 2 people
Crystal Symphony - Ship Information

With elegant lines and sweeping ocean views, our intimate ship houses expansive suites and guest rooms, alongside a world-class choice of dining, wellness and entertainment.

Statistics
Launch Year:1995
Refit Year:2023
Language:en
Gross Tonnage:51068
Length:238
Width:30
Currency:USD
Speed:20
Capacity:606
Crew Count:499
Deck Count:8
Cabin Count:477
Large Cabin Count:0
Wheelchair Cabin Count:4
Unique Features

The Crystal Difference

A Warm Welcome – Everywhere you go you’ll be warmly greeted our crew who take care to remember your name and your preferences.

Intuitive Service – Our team is always on hand to assist with anything you need, however big or small, without ever feeling intrusive.

Butlers at Every Category – Our personal butler service goes beyond bespoke to make your experience seamless from beginning to end.

24-Hour In-Suite Dining – If you fancy a lie-in, a night off, or just lunch on your veranda, our extensive in-room dining menu is the answer.

Dining Options
  • Waterside Restaurant:

    Take your tastebuds on a tour of our modern, international cuisine options. Enjoy creative, seasonal dishes in an elegant setting with beautiful ocean views.

  • Umi Uma:

    Few restaurants can boast a creative vision of contemporary cuisine as Nobu. Prepare to lose yourself in the beautiful décor and signature Japanese-Peruvian dishes. Reservations required and limited per sailing.

  • Beefbar:

    The most exciting flavours from the global street-food scene are fashioned from the freshest ingredients by creative chefs and served for sharing in stylish surroundings.

  • Trident Grill:

    Enjoy a burger with a view. Our pool restaurant and grill offer a comfortable terrace highlighted by an elegant design, making it the perfect spot for outdoor dining.

  • Osteria D'Ovidio:

    Named for our owner, Manfredi Lefebvre d'Ovidio, this restaurant specializes in show-stopping Italian cuisine, in collaboration with the Michelin-rated Alajmo brothers. Reservations are required and are limited per sailing.

  • The Bistro:

    A nod to the mythic bars and bistros of Paris. Celebrate the classics in this spacious and airy café that serves light bites from dawn to dusk.

  • The Vintage Room:

    A unique gourmet food and wine pairing restaurant that offers an educational dining experience while enjoying some of the best vintages at sea.

  • Scoops Gelato Bar:

    Enjoy the finest authentic Italian gelato with a sea view at our pool-deck gelato bar, Scoops. Choose from must-try innovative flavors or traditional favorites in partnership with prestigious Florence artisan, Badiani.

  • Marketplace:

    This sophisticated buffet-style restaurant features a dizzying array of hot and cold choices for those who like a little of everything.

  • 24 Hours In-Suite Dining:

    Enjoy a meal from the comfort of your suite while relaxing in Crystal comfort. Select from our inspired menu to delight you while you stay in, watch a movie or read a favorite book.

  • Tea Time:

    More information coming soon.

  • Tastes Kitchen & Bar:

    A new definition of traveling with taste. Sumptuous, regionally inspired tapas-style cuisine is the perfect combination of sophisticated style and casual dining.

Entertainment & Bars
  • Casino De Monte-Carlo:

    Le Casino de Monte-Carlo is offering a new and unique experience onboard. Place your bets on table games with the unique savoir-faire of Monaco’s world-famous casino or get excited to a dynamic range of slots to hit the jackpot. An ultimate way to embrace the thrill of the game in an elegant atmosphere adorned in the hues of the historical building.

  • Apropos & Facets Onboard Shopping:

    Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.

  • Atrium:

    The central meeting place on the ship where you can visit the front desk, concierge, shore excursion desk, or sip on a casual drink at the Crystal Cove.

  • Computer University@Sea:

    Our innovative Computer lab onboard led by a team of tech experts.

  • Connoisseur Club:

    An elegant space to indulge in the finest cigars and cognacs.

  • Crystal Collection:

    Offers fine perfumes and colognes, cosmetics, purses, sun glasses, and jewellery.

  • Crystal Cove:

    An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.

  • Library:

    A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading

  • Palm Court:

    Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.

  • Seahorse Pool:

    Our Seahorse Pool, with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.

  • Starlite Club:

    On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events.

  • Jade Night Club:

    An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.

  • Hollywood Theatre:

    The ship's sleek cinema for recent-released movies, live sport events, guest lectures and religious services.

  • Galaxy Lounge:

    Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.

  • Avenue Saloon:

    Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.

Activities & Recreation
  • Crystal Aurōra Spa:

    Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.

  • Crystal Life Fitness:

    Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. ​We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships' full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.

  • Golf Driving Nets & Putting Green:

    Practice your golf-game with the expert coaching of our qualified Golf Professional (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.

  • Wimbledon Court:

    Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.

  • Table Tennis:

    Challenge a friend to a fun game of ping-pong on one of our tennis tables.

Deck Plans
  • Deck 12:

    • Sauna + Steam room
    • AURÖRA
    • Fitness Center
    • Glass Roof Over Beefbar
    • Golf Putting Green
    • Wimbledon Court (Paddle Tennis & Pickle Ball)
    • Golf Driving Nets
    • Forward Observation Deck

  • Deck 11 :

    • The Palm Court
    • Fantasia Children's Playroom
    • Stage
    • Waves Teen Centre
    • Seahorse Pool & Whirlpool
    • Trident Grill
    • Scoops Gelato Bar
    • Beefbar
    • Marketplace Restaurant

  • Deck 10 :

    • Aquamarine Veranda Suite
    • Sapphire Veranda Suite
    • Crystal Penthouse Suite
    • Launderette

  • Deck 9:

    • Junior Crystal Penthouse Suite
    • Aquamarine Veranda Suite
    • Sapphire Veranda Suite
    • Double Guest Room with Veranda
    • Launderette
    Suites & Guest Rooms Beyond The Forward Elevators Are subject To Alternative Pricing

  • Deck 8 :

    • Crystal Penthouse Suite
    • Sapphire Veranda Suite
    • Double Guest Room with Veranda
    • Junior Crystal Penthouse Suite
    • Sapphire Ocean View Suite
    • Double Guest Room with Ocean View
    • Table Tennis
    • Launderette

    Suites & Guest Rooms Beyond The Forward Elevators Are subject To Alternative Pricing

  • Deck 7:
    • Sapphire Ocean View Suite
    • Single Guest Room with Ocean View
    • Double Guest Room with Ocean View
    • Shuffleboard
    • Walking/Jogging Track
    • Elevator & Stairs

    Suites & Guest Rooms Beyond The Forward Elevators Are subject To Alternative Pricing

  • Deck 6 :

    • Main Stage
    • Galaxy Lounge
    • The Lounge
    • Hollywood Theatre
    • Jade Nightclub
    • Crystal Collection
    • Facets
    • Aprops
    • Avenue of the Star Boutique
    • The Bistro
    • Atrium
    • Library
    • Stage
    • Starlite Club
    • Vintage Room
    • Crystal Images
    • Uma Uma & Sushi Bar by Nobu Matsuhisa
    • Connoisseur Club
    • Avenue Saloon
    • Computer University @Sea
    • The Studio
    • Casino
    • Osteria D'Ovidio

  • Deck 5 :

    • Sapphire Ocean View Suite
    • Double Guest Room with Ocean View
    • Medical Centre
    • Concierge
    • Reception
    • Shore Excursions
    • Crystal Cove
    • Future Sales Consultant
    • Crystal Plaza
    • Waterside Restaurant

Useful Information
  • Wheelchair Assistance:

    Guests with limited mobility should ideally be able to navigate the ship independently. Alternatively, they may opt to travel with a companion who can provide assistance if needed.

  • Service Animals:

    Service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals who are not service animals are not allowed on board.

    For more details, please contact obgs@crystalcruises.com

  • Smoking Policy: At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.
  • Dress Code:

    At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.

    Day Casual

    A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.

    Suggestions for a Day Casual look:

    Women

    • Sundresses
    • Elegant shorts
    • Jeans
    • T-shirts or blouses
    • Linen clothing
    • Swimsuits with cover-ups (when not poolside)

    Men

    • Shorts
    • Jeans
    • T-shirts or polo shirts
    • Linen clothing
    • Swim shorts with a T-shirt or polo (when not poolside)

    NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.

    Evening Resort

    A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.

    Suggestions for an Evening Resort look:

    Women

    • Dress
    • Skirts
    • Pants
    • Blouses or sweaters
    • Dark-wash jeans with no rips
    • Tailored dress shorts

    Men

    • Shirts
    • Collared polo shirt
    • Sweaters or smart designer sweatshirts
    • Dark-wash jeans with no rips (only when accompanied with a jacket)
    • Chinos
    • Sports jacket or blazer (optional)
    • Tailored shorts (these may only be worn in the Tastes restaurant)

    NOTE: Please avoid flip-flops/sliders, swimwear, and hats.

    Formal Evening

    On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.

    Suggestions for a Formal Evening look:

    Women

    • Cocktail dresses or gowns
    • Suits Evening skirts or pants with an elegant top
    • Evening shoes

    Men

    • Suits or tuxedos
    • Shirts
    • Dress shoes
    • Ties (optional)

    *Formal evening attire should be adhered to in the specialty restaurants, during a captain or officer dinner, and during a recognition dinner

    As always, dress for the climate and conditions of any destination we visit.

  • What's Included:

    WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?

    Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d'Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays - see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.

    • Up to 11 days: One complimentary reservation to each restaurant
    • 12 to 22 days: Two complimentary reservations to each restaurant
    • 23 or more days: Three complimentary reservations to each restaurant
    • Reservations above the complimentary allotment will be $50 per person.

    WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?

    • Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees

    • Gratuities for housekeeping, dining, and bar staff

    • One complimentary reservation to Osteria d' Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)

    • Butler service in all suites and guest rooms

    • Wi-Fi/Internet access in-room and throughout the ship, signal permitting

    IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?

    Dry cleaning will be included in select suite categories and detailed on your itinerary.

    IS ROOM SERVICE INCLUDED?

    An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.

  • Medical Needs:

    CAN I BRING OXYGEN ON BOARD?

    If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.

    CAN I BRING A CPAP MACHINE?

    The following devices are permitted on board:

    • BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
    • You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.

  • Language: The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.
  • Special Dietary Requirements: In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.
  • Alcohol Policy:

    You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.

  • Age Restrictions:

    The minimum age to sail on Crystal is six months old at the time of embarkation. Crystal reserves the right to limit the number of infants aged six months to two years.