Up until the end of World War I, Trieste was the only port of the vast Austro-Hungarian Empire and therefore a major industrial and financial center. In the early years of the 20th century, Trieste and its surroundings also became famous by their association with some of the most important names of Italian literature, such as Italo Svevo, and English and German letters. James Joyce drew inspiration from the city’s multiethnic population, and Rainer Maria Rilke was inspired by the seacoast west of the city. Although it has lost its importance as a port and a center of finance, it has never fully lost its roll as an intellectual center. The streets hold a mix of monumental, neoclassical, and art-nouveau architecture built by the Austrians during Trieste’s days of glory, granting an air of melancholy stateliness to a city that lives as much in the past as the present.
Split’s ancient core is so spectacular and unusual that a visit is more than worth your time. The heart of the city lies within the walls of Roman emperor Diocletian’s retirement palace, which was built in the 3rd century AD. Diocletian, born in the nearby Roman settlement of Salona in AD 245, achieved a brilliant career as a soldier and became emperor at the age of 40. In 295 he ordered this vast palace to be built in his native Dalmatia, and when it was completed he stepped down from the throne and retired to his beloved homeland. Upon his death, he was laid to rest in an octagonal mausoleum, around which Split’s magnificent cathedral was built.In 615, when Salona was sacked by barbarian tribes, those fortunate enough to escape found refuge within the stout palace walls and divided up the vast imperial apartments into more modest living quarters. Thus, the palace developed into an urban center, and by the 11th century the settlement had expanded beyond the ancient walls.Under the rule of Venice (1420–1797), Split—as a gateway to the Balkan interior—became one of the Adriatic’s main trading ports, and the city’s splendid Renaissance palaces bear witness to the affluence of those times. When the Habsburgs took control during the 19th century, an overland connection to Central Europe was established by the construction of the Split–Zagreb–Vienna railway line.After World War II, the Tito years saw a period of rapid urban expansion: industrialization accelerated and the suburbs extended to accommodate high-rise apartment blocks. Today the historic center of Split is included on UNESCO’s list of World Heritage Sites.
Nothing can prepare you for your first sight of Dubrovnik. Lying 216 km (135 miles) southeast of Split and commanding a jaw-dropping coastal location, it is one of the world’s most beautiful fortified cities. Its massive stone ramparts and fortress towers curve around a tiny harbor, enclosing graduated ridges of sun-bleached orange-tiled roofs, copper domes, and elegant bell towers. Your imagination will run wild picturing what it looked like seven centuries ago when the walls were built, without any suburbs or highways around it, just this magnificent stone city rising out of the sea.In the 7th century AD, residents of the Roman city Epidaurum (now Cavtat) fled the Avars and Slavs of the north and founded a new settlement on a small rocky island, which they named Laus, and later Ragusa. On the mainland hillside opposite the island, the Slav settlement called Dubrovnik grew up. In the 12th century the narrow channel separating the two settlements was filled in (now the main street through the Old Town, called Stradun), and Ragusa and Dubrovnik became one. The city was surrounded by defensive walls during the 13th century, and these were reinforced with towers and bastions in the late 15th century.From 1358 to 1808 the city thrived as a powerful and remarkably sophisticated independent republic, reaching its golden age during the 16th century. In 1667 many of its splendid Gothic and Renaissance buildings were destroyed by an earthquake. The defensive walls survived the disaster, and the city was rebuilt in baroque style.Dubrovnik lost its independence to Napoléon in 1808, and in 1815 passed to Austria-Hungary. During the 20th century, as part of Yugoslavia, the city became a popular tourist destination, and in 1979 it was listed as a UNESCO World Heritage Site. During the war for independence, it came under heavy siege. Thanks to careful restoration, few traces of damage remain; however, there are maps inside the Pile and Ploče Gates illustrating the points around the city where damage was done. It’s only when you experience Dubrovnik yourself that you can understand what a treasure the world nearly lost
Backed by imposing mountains, tiny Kotor lies hidden from the open sea, tucked into the deepest channel of the Bokor Kotorska (Kotor Bay), which is Europe’s most southerly fjord. To many, this town is more charming than its sister UNESCO World Heritage Site, Dubrovnik, retaining more authenticity, but with fewer tourists and spared the war damage and subsequent rebuilding which has given Dubrovnik something of a Disney feel.Kotor’s medieval Stari Grad (Old Town) is enclosed within well-preserved defensive walls built between the 9th and 18th centuries and is presided over by a proud hilltop fortress. Within the walls, a labyrinth of winding cobbled streets leads through a series of splendid paved piazzas, rimmed by centuries-old stone buildings. The squares are now haunted by strains from buskers but although many now house trendy cafés and chic boutiques, directions are still given medieval-style by reference to the town’s landmark churches.In the Middle Ages, as Serbia’s chief port, Kotor was an important economic and cultural center with its own highly regarded schools of stonemasonry and iconography. From 1391 to 1420 it was an independent city-republic and later, it spent periods under Venetian, Austrian, and French rule, though it was undoubtedly the Venetians who left the strongest impression on the city’s architecture. Since the breakup of Yugoslavia, some 70% of the stone buildings in the romantic Old Town have been snapped up by foreigners, mostly Brits and Russians. Porto Montenegro, a new marina designed to accommodate some of the world’s largest super yachts, opened in nearby Tivat in 2011, and along the bay are other charming seaside villages, all with better views of the bay than the vista from Kotor itself where the waterside is congested with cruise ships and yachts. Try sleepy Muo or the settlement of Prčanj in one direction around the bay, or Perast and the Roman mosaics of Risan in the other direction.
Corfu town today is a vivid tapestry of cultures—a sophisticated weave, where charm, history, and natural beauty blend. Located about midway along the island’s east coast, this spectacularly lively capital is the cultural heart of Corfu and has a remarkable historic center that UNESCO designated as a World Heritage Site in 2007. All ships and planes dock or land near Corfu town, which occupies a small peninsula jutting into the Ionian Sea.Whether arriving by ferry from mainland Greece or Italy, from another island, or directly by plane, catch your breath by first relaxing with a coffee or a gelato in Corfu town’s shaded Liston Arcade, then stroll the narrow lanes of its pedestrians-only quarter. For an overview of the immediate area, and a quick tour of Mon Repos palace, hop on the little tourist train that runs from May to September. Corfu town has a different feel at night, so book a table at one of its famed tavernas to savor the island’s unique cuisine.The best way to get around Corfu town is on foot. The town is small enough so that you can easily walk to every sight. There are local buses, but they do not thread their way into the streets (many now car-free) of the historic center. If you are arriving by ferry or plane, it’s best to take a taxi to your hotel. Expect to pay about €10 from the airport or ferry terminal to a hotel in Corfu town. If there are no taxis waiting, you can call for one.
The medieval cliff-hanging town of Taormina is overrun with tourists, yet its natural beauty is still hard to dispute. The view of the sea and Mt. Etna from its jagged cactus-covered cliffs is as close to perfection as a panorama can get—especially on clear days, when the snowcapped volcano’s white puffs of smoke rise against the blue sky. Writers have extolled Taormina’s beauty almost since it was founded in the 6th century BC by Greeks from nearby Naxos; Goethe and D. H. Lawrence were among its well-known enthusiasts. The town’s boutique-lined main streets get old pretty quickly, but the many hiking paths that wind through the beautiful hills surrounding Taormina promise a timeless alternative. A trip up to stunning Castelmola (whether on foot or by car) should also be on your itinerary.
Once the intellectual capital of southern Europe, Palermo has always been at the crossroads of civilization. Favorably situated on a crescent-shaped bay at the foot of Monte Pellegrino, it has attracted almost every culture touching the Mediterranean world. To Palermo’s credit, it has absorbed these diverse cultures into a unique personality that is at once Arab and Christian, Byzantine and Roman, Norman and Italian. The city’s heritage encompasses all of Sicily’s varied ages, but its distinctive aspect is its Arab-Norman identity, an improbable marriage that, mixed in with Byzantine and Jewish elements, created some resplendent works of art. No less noteworthy than the architecture is Palermo’s chaotic vitality, on display at some of Italy’s most vibrant outdoor markets, public squares, street bazaars, and food vendors, and above all in its grand climax of Italy’s most spectacular passeggiata (the leisurely social stroll along the principal thoroughfare).
Naples, in the Campania region, is Italy’s third largest city. Its claim to fame is the spectacular location along one of the world’s most splendid bays, backed by the perfect cone of Mount Vesuvius. In addition to its beautiful setting, Naples’ surprises with other outstanding attractions such as the Royal Palace, San Carlos Opera House, the impressive National Archaeological Museum and the Castel Nuovo, dating from the 13th-century. The city’s central area is best explored on foot. Chaotic traffic conditions make driving around the city a very frustrating experience. Naples provides a convenient starting point for trips to such favored destinations as Pompeii, Herculaneum and Mount Vesuvius. The Isle of Capri can be reached via a 45-minute hydrofoil service. The region of Campania was home to Greeks settlers some 300 years before Rome was founded. Pompeii, too, was a Greek town before being conquered by the Romans during the 5th century BC. It was under the Romans that Pompeii flourished and grew prosperous. When Mount Vesuvius erupted in 79 AD, the population of 20,000 was wiped out, but dozens of buildings were preserved under layers of cinder more than 20 feet deep. The most important finds from Pompeii are displayed in Naples’ National Archaeological Museum. A visit here will no doubt enhance a visit to ancient Pompeii.
Italy’s vibrant capital lives in the present, but no other city on earth evokes its past so powerfully. For over 2,500 years, emperors, popes, artists, and common citizens have left their mark here. Archaeological remains from ancient Rome, art-stuffed churches, and the treasures of Vatican City vie for your attention, but Rome is also a wonderful place to practice the Italian-perfected il dolce far niente, the sweet art of idleness. Your most memorable experiences may include sitting at a caffè in the Campo de’ Fiori or strolling in a beguiling piazza.
- Accommodation in chosen cabin or suite
- Access to onboard dining venues and buffets
- Complimentary tea, coffee, and water
- Entertainment and live shows
- Access to onboard facilities (pools, fitness centre, lounges, etc.)
- Housekeeping and turndown service
- Port taxes and fees included
- Gratuities (may be included or added to your onboard account)
- Shore excursions available (usually at an additional cost)
- Wi-Fi available (may be complimentary or paid)
- Drinks packages available (optional or included depending on cruise)
- In-room dining (availability and fees vary by cruise line)
- Transfers between airport and port (on select packages only)
- Flights (included only on fly-cruise packages)
- Wellbeing and fitness activities available onboard
- ATOL protection for flight-inclusive packages
Generously proportioned and filled with light, these elegant suites include a living room, dining room, pantry with microwave and refrigerator, and floor-to-ceiling windows overlooking a private verandah with whirlpool. The bedroom features a king-size bed—our Signature Mariner’s Dream™ bed with plush Euro-Top mattresses, plus a separate dressing room and the bath includes an oversize whirlpool bath and shower as well as an additional shower stall. There’s also a sofa bed, suitable for two people, and a guest toilet. Amenities include a private stereo system, use of the exclusive Neptune Lounge, private concierge and an array of complimentary services.
The configuration of staterooms may vary from the images shown.
Approximately 1,150 sq. ft. including verandah
With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area and two lower beds convertible to one king-size bed—our signature Mariner’s Dream™ bed with plush Euro-Top mattresses plus a separate dressing room. There’s also a sofa bed, suitable for two people. The bathroom comes with a dual-sink vanity, full-size whirlpool bath and shower, plus additional shower stall. Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services.
The configuration of staterooms may vary from the images shown.
Approximately 500-712 sq. ft. including verandah
These large, comfortable suites feature a spacious sitting area with floor-to-ceiling windows overlooking a private verandah, two lower beds convertible to one queen-size bed—our signature Mariner’s Dream™ bed with plush Euro-Top mattresses, and one sofa bed for one person. The bathroom includes a dual-sink vanity, full-size whirlpool bath and shower, and an additional shower stall.
The configuration of staterooms may vary from the images shown.
Approximately 372-384 sq. ft. including verandah
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—our signature Mariner’s Dream™ bed with plush Euro-Top mattresses, and bath tub with premium massage shower heads.
The configuration of staterooms may vary from the images shown.
Approximately 212-359 sq. ft. including verandah
These expansive staterooms include include two lower beds convertible to one queen-size bed—our Signature Mariner’s Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view.
The configuration of staterooms may vary from the images shown.
Approximately 174-180 sq. ft.
These staterooms feature a partial sea view and include two lower beds convertible to one queen-size bed—our signature Mariner’s Dream™ bed with plush Euro-Top mattresses, plus premium massage shower heads and a variety of amenities.
The configuration of staterooms may vary from the images shown.
Approximately 174-180 sq. ft.
These large staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner’s Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities. The view is fully obstructed.
Approximately 174-180 sq. ft.
These spacious staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner’s Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities. The configuration of staterooms may vary from the images shown.
Approximately 151–233 sq. ft.
Two lower beds convertible to one queen-size bed—our signature Mariner’s Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms. The configuration of staterooms may vary from the images shown.
Approximately 151–233 sq. ft.
10-Day Around Italy’s Boot: Dalmatian & Amalfi Coasts
Oosterdam, a Vista Class cruise ship, brings high style to the high seas with thoughtful upgrades and stunning artwork. Guests will have plenty to do on board when not taking in expansive views or stretching out in spacious staterooms. Begin with an exquisite breakfast in the Dining Room. Unwind with a massage at the Greenhouse Spa & Salon, or challenge the family to an air hockey game at High Score!—an Oosterdam exclusive. Indulge in pre-dinner craft cocktails at Ocean Bar, followed by delectable Italian fare at Canaletto.
- Ocean Bar:
Enjoy live music in this popular bar perfect for pre-dinner cocktails.
- Piano Bar:
Holland America Line offers you a wide selection of lounges on board. In the Piano Bar, gather around and sing along as our pianist plays your favorites.
- Crow's Nest:
Holland America Line offers you a wide selection of lounges onboard. The panoramic view takes center stage in The Crow’s Nest at the top of the ship, where you can relax just about any time of day and enjoy your favorite drink.
- Explorer's Lounge:
The Explorer’s Lounge is an elegant and refined space to enjoy a glass of wine, a cocktail, or your favorite liqueur.
- Lincoln Centre Stage:
Enjoy classical cruise ship music and onboard entertainment. In an exclusive partnership with the world’s leading centre for the performing arts, music virtuosos perform familiar classics and twists on contemporary favourites.
- Billboard Onboard:
2 pianos – 60 Years of Chart Toppers – 100s Of Songs. Sing along, test your music trivia skills or just sit back and enjoy as the hits fill the room each night.
- World Stage:
World Stage, the largest theatre on board is home to a variety of performances day and night. Our exclusive EXC® Talk lecture series features captivating regional stories told by local experts and narrated by your Cruise & Travel Director. In the evenings, Step One Dance Company, vocal sensation Cantaré, BBC Earth in Concert and more take the stage. Koningsdam, Nieuw Statendam and Rotterdam bring the World Stage experience to the next level by surrounding you in spectacular sight and sound with a two-story, panoramic LED screen.
- Casino Action:
Your Holland America Line ship’s Casino offers a wide array of gaming options. Whether you prefer slot machines or want to try your hand at blackjack or poker, our dealers and staff are available to provide complimentary instruction — and we offer many engaging tournament options. The Casino is only open at sea.
- Art Tours:
Holland America Line is known for the extensive art collections onboard each of its ships. Now, fine art goes high tech. The line invites you to enjoy the self-guided walking tour for each ship which highlights the art onboard an eclectic collection that is valued at tens of millions of dollars.
Narrated by well-known radio hosts Paul Lasley and Elizabeth Harryman, the 30-40 minute tours include walking directions, interviews with artists, background music and thumbnails of some of the artwork. Download the ship-specific art tour onto your personal iPod, MP3 or portable media player before you embark on your Holland America Line cruise. Pre-loaded art tours are also available on board.
- Art Gallery:
As a guest onboard Holland America Line, you are invited to indulge your inner art connoisseur by immersing yourself in the ship’s exclusive onboard gallery and fine art experience. Through exciting live auctions, dazzling gallery exhibitions, enriching educational programs and intimate champagne-sipping enthusiast events, you are destined for a memorable artistic encounter that will ignite your passion for fine art.
Representatives from Park West Gallery bring their expertise to Holland America Line and afford the art novice to seasoned aficionado access to an extensive array of paintings, prints, drawings, watercolours, mixed-media, sports memorabilia and animation art. Park West engages guests in a way that is sure to surprise and delight every level of collector.
Vibrant works of art by world-renowned contemporary artist Peter Max, quiet cottage scenes by Thomas Kinkade and collectable sports memorabilia from favourite athletes are but glimpses of the broad range of exquisite items offered by Park West Gallery to guests on board Holland America Line. Be sure to visit the gallery on embarkation day to pre-register for the art activities and ensure a space in one of the educational programs and champagne events. Gallery event guests also have the opportunity to take home a complimentary gift of art and enter raffle drawings for special art prizes.
Founded in 1969, Park West Gallery has brought fine works of art to more than 1.3 million clients worldwide through events at sea, at its gallery locations in Michigan and Florida, and by select auctions in major metropolitan areas. Every purchase from Park West Gallery comes with a certificate of authenticity, assuring that each is subjected to the highest level of artistic and critical scrutiny. The gallery also offers convenient shipping and framing services so you may easily enjoy your new work of art at home.
- Photo Gallery:
It all begins with a great photo taken at embarkation — the first of many photo opportunities. Your onboard photographers, called “Image Creators” will be with you throughout the cruise, ready to capture that special moment at the Bon Voyage Party, Formal Night, Scenic Cruising and more.
The Photo Gallery on board offers print and digital photos, photo packages and DVDs of your cruise itinerary and voyage. Be sure to take home memories of your voyage that will last a lifetime.
Black Label Photography
Whether the look he captures on film is thoughtful, irreverent or joyous, Joe Craig believes a successful photograph reveals the soul of its subject. He has spent his life perfecting his craft and teaching it to others. See what his approach can show you.
Joe Craig Black Label creates images that blend innocence and sophistication. It’s a great opportunity for you and your friends, family or special someone to capture the memory of your voyage in interpretive photography.
All Black Label artists on board are personally trained by Joe, and studio sessions are complimentary, with no obligation to buy and no sitting fee.
- The Signature Shops:
Discover a world-class shopping experience only steps away. The Signature Shops onboard offer a great selection of fine jewellery, watches, fragrances, premium liquor, exclusive Holland America Line souvenirs and more all at tax and duty free savings. You’ll find many famous brands with designer names specially selected with you in mind. Knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service, helping to make your cruise vacation, relaxing and enjoyable.
- BBC Earth In Concert:
Our partnership with BBC Earth brings their innovative and breathtaking programming to the World Stage. Award-winning soundtracks are performed live as BBC Earth’s incredible wildlife footage fills the big screen. It’s an unforgettable experience that will leave you with a new perspective on the planet.
- High Score!:
Unleash your competitive spirit at High Score!, our new family game room — on Oosterdam. By day, it’s a secret hideaway for kids and teens, where they can engage in a fast-paced flurry of four-person air hockey or contend for bragging rights in the video arcade. At night, the entire family is welcome to bond over board games, skee-ball, a tilting labyrinth and family activities.
- Greenhouse Spa & Salon:
Refresh, Relax and Rejuvenate
During a leisurely day at sea, few places help you refresh, relax and rejuvenate like the Greenhouse Spa & Salon®. This heavenly retreat nurtures every aspect of your well-being with renowned spa rituals and healing touches. In the spa, pamper your skin with facial treatments featuring premium, naturally sourced ingredients. Nurture your body, too, with massage treatments employing time-honored, hands-on massage techniques gleaned from around the world.
Signature Service
Prepare for wonderful pampering as you enjoy a select combination of rejuvenating spa treatments from the Greenhouse Spa & Salon®, along with other healthy amenities.
Hair & Nail Services
Open your mind to the creativity of our international stylists and leave the salon today with a hairstyle that will put a bounce in your step and your locks!
Treatment Rooms
Relaxing treatment rooms offer breathtaking views where guests can enjoy exotic skin, body, and hair treatments ranging from hot stone massages and pedicures to hair styling and facials.
- Fitness Centre:
Stop by the professionally staffed Fitness Centre equipped with the latest cardio and weight machines. Try one of our classes on indoor cycling, Pilates and more or work out at your own pace. You can also head out for fresh air and exercise on deck, where you’ll find basketball and volleyball courts, and two refreshing pools (available on select ships). Some classes may have a nominal fee.
- Lido & Sea View Pool:
The Sea View Pool aft of deck 9 is the ship’s open air pool featuring two whirlpools and served by the Sea View Bar and Slice the pizzeria.
The pool itself has a shallow area around the edge of it for sitting in to cool down. This pool is designated for adults only.
The Lido Pool is also located midship on deck 9. It has 3 hot tubs and is protected by a retractable glass dome cover during inclement weather. It is served by the Lido Bar and Trident Grill for light meals and has a bandstand for live entertainment.
- Pickleball At Sea:
Play the fastest-growing sport in the U.S. with Holland America Line, the exclusive cruise line partner of the Professional Pickleball Association. All our cruise ships feature pickleball courts with amazing top-deck views. The equipment and courts are available for a match anytime, so long as the weather allows. Frequent pickler? Join a pickleball tournament at sea and put your dink shot to the test. Hesitant amateur? Learn the basics at complimentary beginner’s lessons, starting in spring 2023. Commemorative starter kits will soon be available in our retail shops — purchase as gifts for avid players or as souvenirs, so that you can always look back on your pickleball cruise memories.
- Deck 11 - Sports:
- Observation Deck
- The Retreat
- Sports Court
- Deck 10 - Observation:
- Explorations Central & Café/Crow’s Nest
- Sliding Dome Cover
- Club Hal
- High Score
- Verandah Staterooms
- Interior Staterooms (Large or Standard)
- Deck 9 - Lido:
- Fitness Centre
- Greenhouse Spa & Salon
- Hydro Pool
- Lido Pool
- Lido Bar
- Dive-In
- Canaletto
- Lido Market
- Sea View Bar
- Sea View Pool
- Deck 8 - Navigation:
- Bridge
- Neptune Suites
- Signature Suites
- Verandah Staterooms
- Interior Staterooms (Large or Standard)
- Deck 7 - Rotterdam:
- Neptune Lounge
- Pinnacle Suites
- Neptune Suites
- Verandah Staterooms
- Interior Staterooms (Large or Standard)
- Deck 6 - Upper Verandah:
- Neptune Suites
- Signature Suites
- Verandah Staterooms
- Ocean-View Staterooms (Large)
- Interior Staterooms (Large or Standard)
- Deck 5 - Verandah:
- Neptune Suites
- Signature Suites
- Verandah Staterooms
- Interior Staterooms (Large or Standard)
- Deck 4 - Upper Promenade:
- Neptune Suites
- Verandah Staterooms
- Ocean-View Staterooms
- Interior Staterooms (Large or Standard)
- Deck 3 - Promenade Deck:
- World Stage
- Hudson
- Tasman Room
- Half Moon
- Stuyvesant
- The Shops
- Ocean Bar
- Atrium
- Photo Shop
- The Dining Room
- Deck 2 - Lower Promenade:
- World Stage
- Casino
- Billboard Onboard
- Gallery Bar
- Rolling Stone Lounge
- Pinnacle Grill
- Atrium
- Pinnacle Bar
- Art Gallery
- Lincoln Centre Stage
- Explorer’s Lounge
- The Dining Room
- Deck 1 - Main:
- World Stage
- Guest Services
- Atrium
- Future Cruises
- Ocean-View Staterooms (Large)
- Interior Staterooms (Large or Standard)
- Disabled Facilities:
Guests who are Deaf or Hard of Hearing
To help maximise the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:
- Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm.
- Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning).
- Telephones with amplified sound for staterooms.
- Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows.
- Written safety information and a copy of the lifeboat drill safety speech.
Guests who are Blind or have Low Vision
To help maximise the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available:
- Screen reader computer software in the Explorations Café that allows guests to navigate the web by listening to the text.
- Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. These items may also be downloaded to the screen reader-enabled computer in the Explorations Café.
- With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Market.
- A familiarisation tour of the vessel upon arrival.
Cruising for Children with Special Needs
At Holland America Line we do not discriminate against individuals on the basis of disability. We seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child’s specific needs are so we may properly evaluate and determine the best and safest way to meet the child’s needs. We encourage families to contact our Guest Accessibility Department prior to their cruise, to evaluate and determine what the child’s specific needs will be and how best to accommodate those needs. Club HAL is unable to accommodate children requiring one-on-one care into programming. Special needs participants who meet eligibility requirements and require one-on-one care must have a parent or guardian present.
Personal Mobility Equipment
For the safety of all guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria:
- Width: 23″ maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23″ or less
- Weight: 100 lbs. maximum without battery
- Batteries: Must be Gel or Dry Cell or AGM (Absorbed Glass Mat) only
They recognise that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department so that you can discuss your requirements.
- Special Dietary Requirements:
For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. For guests with life-threatening food allergies, we ask that guests provide detailed information to our Guest Accessibility Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction.
Guests with a variety of severe food allergies sail with Holland America Line regularly. Our galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although our Guest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.
- Age Restrictions:
Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Infants must be at least 6 months of age at the time of embarkation in order to sail. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days.
Guests must be 21 years of age or over to purchase or consume alcohol onboard. For voyages that depart from and return to Australia and/or New Zealand, Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older.
Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.
All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorisation. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Your travel advisor can provide additional information about this requirement.
Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. These often include requiring documentary evidence of relationship and permission for the child’s travel from the parent(s) or legal guardian if not present. Having such documentation on hand, even if not required, may facilitate entry or departure. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information.
Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. For activities and programs for children age 3-17, please refer to the CLUB HAL YOUTH PROGRAM section.
Minors Going Ashore
Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship’s Security Officer so that they can make a notation of this in our gangway control system software. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.
- Dress Code:
Q: Is there a Dress Code?
A: Yes. Shirts/cover-ups and footwear are always required indoors. We also have several levels of suggested attire in the evenings
- When suggested attire is Casual smart casual attire is appropriate. Shorts, pool/beachwear, distressed jeans and men’s tank tops are best left to the daytime and are not permitted in table service restaurants.
- When suggested attire is Dressy we take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets.
Q: Why the change from “Gala Attire” To “Dressy”?
A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable.
Q: What about ladies’ dressy attire?
A: Dressy attire is appropriate. Dresses, skirts, and slacks are all acceptable.
Q: Are a jacket and tie required for men?
A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change.
Q: Are jeans allowed?
A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants.
Q: Can I wear shorts in the main dining room?
A: Not at dinner. The dining room is considered a fine dining restaurant and shorts are not permitted.
Q: Is the dress code the same on Grand Voyages?
A: Yes. The policy applies to all Holland America Line voyages. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended.
- Smoking and E-Cigarette Policy:
For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. No smoking of any kind will be permitted on any stateroom verandah.
Designated Smoking Areas
Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam
- Sea View Bar area
- Oak Room (Noordam only, including cigar and pipe smoking)
Koningsdam, Nieuw Statendam, Rotterdam
- Sea View Bar area
- Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands
Volendam, Zaandam
- Sea View Bar area
- Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands
- Sports Deck, outside Crow’s Nest
Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed.
Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas.
Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations.
Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible.
- Alcohol Policy:
Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows:
Guests 21 years and older may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Limitations apply. Wine brought in quantities deemed to be excessive by the vessel or security will be refused.
Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person).
For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. For voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older, and for voyages which depart from and return to Japan, this policy applies to guests 20 years and older.
Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Plastic water bottles are not allowed. However, an allowance of six litres, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 litre in volume or less) of water are allowed per stateroom. Any amount in excess of this allowance will be not be allowed onboard. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Guests will be asked to discard open beverages in plastic containers prior to boarding.
All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. You agree to surrender alcoholic beverages that are purchased duty free from the ship’s gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Limitations apply. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel.
An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.
Buying Tobacco & Alcohol
- A traveller may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. U.S. residents on State Department-licensed travel to Cuba may no longer bring cigars or other goods back with them from their visit. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Cigarettes may also be subject to a tax imposed by state and local authorities. Bidis – essentially flavoured cigarettes – are not generally permitted entry.
- Generally, one litre of alcohol per person may be entered into the U.S. duty-free by travellers who are 21 or older, although travellers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Additional quantities may be entered, although they will be subject to duty and IRS taxes.
Revised Policy effective June 1st, 2021
- Wheelchair Accessible Room:
Our vessels have specially designed staterooms for guests who require mobility assistive features. If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact manoeuvrability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to manoeuvre into and out of the stateroom. Note: For safety reasons, these mobility devices must be stored and charged in the guests’ staterooms. There are three types of accessible staterooms on our vessels.
Fully Accessible rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms.
Fully Accessible – Single Side Approach rooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds.
Ambulatory Accessible rooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide some accessible features.
Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub.
Roll-in Showers provide the turning space necessary for a wheelchair to manoeuvre within the showering area.
Transfer Showers provide the manoeuvring clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair.
Accessible Bathtubs provide the manoeuvring clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair.
Details regarding accessible rooms on each ship can be found on each ship’s Deck Plan.
- Internet/Wi-Fi Access:
Internet Access
Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilising the workstations located in the Explorations Café. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Café and your wireless device.
Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections.
Wireless Internet Service
Each Holland America Line vessel offers wireless access throughout the ship. Guests may use their laptop computer or other wireless internet enabled device to purchase and connect to the wireless internet service on board.
Connect:
- Put your device in airplane mode.
- Turn Wi-Fi “on” and connect to your ship’s network.
- Open your web browser and type “Login.com”.
- Within Holland America Line Navigator™, choose “Connect to Paid Internet” from the selection options.
Available Internet Packages:
- Surf (most popular): $24.99. (Surf your favourite sites including e-mail, news, sports and more. May not allow for audio/video calling and streaming.)
- Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Supports audio/video calling and streaming where coverage allows.)
Keep in Mind:
- Satellite transmissions are inherently slower than shore-side connections.
- You’ll find a select number of free sites under “Complimentary Browsing.”
- For more information please see the Frequently Asked Questions or one of our Guest Relations team members.
- Each package comes with a daily volume of data for a superior experience. Volumes vary by package and subject to change. For a current listing of the daily volume soft caps, see the Internet Plan Selection page.
Powered by The New York Times
The Explorations Café, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone.
AT&T Mobile Packages
Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Choose from options for calling only, calling and messaging or calling, messaging and data.
Mobile Phone Service
Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number.
The Wireless Maritime Service system is available for use when the ship is in international waters. When user’s phones pick the shipboard signal, their phone will usually display “cellular at sea”, “Ship Roam”or “901-18”. Depending on the handset and the carrier the user may be required to select “Roam” on the handset.
For questions about your service or about billing, please contact your home network customer service.
Webcams
Holland America Line does not publish webcam information online.
- Service Animals:
Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact our Guest Accessibility Department.
Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be sure you understand the requirements for a service animal to disembark in each port of call. The best places to obtain specific information on required documentation and immunisations for your service animal are the U.S. Department of Agriculture’s website, local customs offices in the specific ports, and from your service animal’s veterinarian. All documentation and immunisation requirements are established by government authorities and not by Holland America Line. Should you need assistance in locating this information, please contact our Guest Accessibility Department.
To board the ship, your service animal must have current vaccinations. Records confirming the vaccination status should be provided to our Guest Accessibility Department prior to your departure. We also recommend that you carry the immunisation records with you in case they are required at any port of call. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time.
Important Information for Service Animals on Australian Cruises
The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under ‘biosecurity control’. As a company, we are incredibly disappointed with the Department’s new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. Guests sailing on voyages that begin in Australia will be able to sail with their service animal provided the voyage does not return to Australia after visiting a foreign port. Should you have further questions please contact our Guest Accessibility Department via email at GuestAccessibility@HollandAmerica.com
- Drinks Package:
Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience.
ELITE PACKAGE
Only $59.95 per guest/per day*
Enjoy all the benefits from our Quench and Signature Packages and more! With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroff’s Original Cocktails!
SIGNATURE PACKAGE
Only $54.95 per guest/per day*
Our Signature package includes everything from our Quench Package along with your favoUrite premium beers, spirits, cocktails, and wines by the glass priced $11 and under.
QUENCH PACKAGE (NON-ALCOHOLIC)
Only $17.95 per guest/per day*
Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola™ products, our signature mocktails, Red Bull, and bottled waters 500ml and under.
COCA-COLA™ PACKAGE
Only $8.00 per guest/per day*
The Coca-Cola™ Package includes unlimited fountain sodas for $8.00 per person, per day. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola™ Freestyle program with more than 100 unique Coca-Cola™ flavours available.
* Prices are per person per day. Please see your server or bartender for a full list of items included in each package.
An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.
All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package.
The Elite package has a daily limit of 15 alcoholic beverages with a menu price of $15 or less. Unlimited non-alcoholic beverage.
The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less.
The Quench Beverage Package is limited to 15 non-alcoholic drinks daily.
The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam.
Packages are non-transferrable and non-refundable. No sharing is permitted.
Participants may order only one drink at a time and must be of the legal drinking age for the respective itinerary.
Beverage Management reserves the right to revoke the package if misused. Beverage Management reserves the right to refuse service for any reason, including refusing service of alcoholic beverages to intoxicated guests.
You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise.
- Club Orange:
Additional Cost
Join Club Orange to experience a new level of luxury, from priority check-in and disembarkation to premium dining amenities. Club Orange benefits include a complimentary stateroom upgrade, a special event chosen by the captain and priority check-in and disembarkation. Read on for a full list of Club Orange benefits.
Please contact us for Club Orange pricing
DISCOVER A NEW LEVEL OF SOPHISTICATION
Add even more class and convenience to your cruise! When you join Club Orange, you’ll receive the following exceptional benefits:
PRIORITY ACCESS
- Priority check-in
- Priority access to specialty restaurant reservations
- Priority line at the Guest Services desk
- Priority line at the Shore Excursions desk
- Priority access to tenders ashore in select ports
- Priority disembarkation
PREMIUM DINING
- Expanded 24-hour room service breakfast menu
- Pinnacle Class ships: Private dining venue for breakfast and dinner with an expanded menu
- All other ships: Priority seating in the Dining Room for breakfast and dinner with an expanded menu
EXCLUSIVE AMENITIES
- Complimentary stateroom upgrade
- Dedicated concierge service
- Welcome glass of sparkling wine on embarkation day
- Premium bathrobes
- Club Orange keycard
- Exclusive Club Orange tote bag (one per stateroom)
SPECIAL EVENTS
- Invitation to a special onboard event chosen by the ship’s Captain, such as a:
- Private Greenhouse Spa & Salon® consultation
- Complimentary jewellery cleaning
- Coffee chat with some of our onboard entertainers
Guests will be notified of these exclusive experiences once on board
$25/person/day on cruises up to 13 days
$15/person/day on cruises 13+ days